Celebrating 25 years in Business!
Generations is proud that they have been supplying IT support to local businesses for a quarter of a century.
Founder, Mike Jackman, started his career with the Canadian Armed Forces, before working as a Heavy Duty Mechanic and eventually into role of a Branch Manager in that industry.
Mike felt a career change was in order and decided to follow his passion and enter the tech space, and Generation Electronics Inc. was formed in 1999. Originally working primarily in the retail space, Generations eventually moved over to a Managed Service Provider model and changed the name to Generation Technology Solutions to better reflect the market they were in.
Located in the heart of Edmonton, Generations is one of the top Local Managed IT Service Providers & Cyber Security Professionals in Alberta.
Generations Company Mission Statement is “Honesty, Integrity & Service Excellence”. Mike’s preference is not to lock clients into long-term contracts, but instead make an Offer of Agreement that does not bind anyone into keeping services that they are not satisfied with. Why should anyone be forced to do business with a company that does not provide them with a service or product they deserve. They have an excellent experienced team providing support in areas such as Managed IT Service, outsourced IT help desk, as well as Cyber Security to protect your company network & computers from ransomware and other malicious malware/viruses. They also provide workstations, server hardware, fully managed firewalls, email backup, software products and licensing. Generations also provides a cloud server infrastructure for clients that would prefer to have their servers in the cloud rather than on premise.
Generation is also dedicated to giving back and supporting those in need in the community. Their charity of choice is Networks Activity Center (https://nacentre.ca/). They manage a social environment for adults with brain injuries to come, socialize and interact with their peers in a place that is conducive to their needs. Brain injury, through accident or stroke, like many other diseases, does not discriminate and people from all walks of life can be affected. The vision of Networks Activity Centre is to enhance the quality of life for adult survivors of brain injury and stroke by celebrating success, encouraging growth, and fostering acceptance.
Generations provides solutions that ensure their clients’ needs are efficiently met. They select trusted brands to partner with such as Microsoft, Lenovo, HP, WatchGuard, Veem, 3CX, Intuit and Cisco to name a few. Generation can also customize a support package that meets your company needs.
“There is no amount of appreciation that I can express for the support of our amazing staff and the continued support of our clients over those years. The values that we hold dearly, which are honesty, integrity & service excellence, are also the foundation of our clients, which make us very compatible and the relationships easy. Thank You & Bless You all for your Support”
Mike Jackman, President Generation Technology Solutions