Professional IT Service Package

This is a Professional IT Service Package for local, hands on IT Service and Support. Supply your gear or let us do that for you, we’re here to serve you and your staff. In this IT Service package all your IT needs are proactively addressed by our amazing helpdesk and onsite technicians for one low monthly fee. Best of all software licensing, cloud server hosting and/or on-premises server equipment is included in the program. Are you looking for white glove IT service? this package is for you.

This package is ideally suited for the majority of small and medium organizations that require proactive ongoing IT maintenance and support and who aren’t necessarily able to hire a department full of experts to look after these things. This is an excellent package that combines monitoring, maintenance, on site service and support for most IT tasks in one simple, monthly fee. 

Services in the program include:

• Antivirus software licensing and monitoring
• Email Accounts and SPAM Filtering
• Daily systems proactive monitoring
• Managed Backups and Cloud Backups for critical business data (Canadian Data Center)
• Network security management and monitoring
• Internet Service Provider monitoring
• Systems and Network management
• End user helpdesk
• IT Consultation services
• Hardware/Software Inventory and System Health Reports
• Software license management
• Workstation/Server Patches and Updates
• Firmware updates for printers, switches, access points and other network devices
• Managed Firewalls
• In addition you’ll also get the benefit of preferred parts and software pricing